4 March 2024 – upgrade to telephone system

Please note that we are having a new phone system installed on 4 March 2024 so we apologise in advance for any issues you may experience as a result of this and ask that you bear with us as we adjust to the new system.

Thinking About Quitting?

If quitting smoking is one of your New Year resolutions why not contact Stop For Life Devon to get help from the pros?

The evidence supports the fact that quitting with the help of a cessation clinic has far greater success rates than trying to do it yourself so don’t delay – get in contact today!

First Contact Physiotherapy

This service is provided by a registered health professional who is the first point of contact for patients, providing new expertise and increased capacity to general practice and providing patients with faster access to the right care.

They are qualified autonomous clinical practitioners (often Advanced musculoskeletal physiotherapists) who are able to assess, diagnose, treat and discharge a person without a medical referral where appropriate.

For further information please see the link below –


Current COVID-19 Guidance (September 2023)

The current COVID-19 guidance, including information about what to do if you feel symptomatic, how to book a vaccine and what to do with school age children with symptoms, is available here.

At Caen we would like to encourage any patients attending the surgery with respiratory symptoms (cough with a high temperature for example) to wear a mask if they are able to reduce the risk of spreading potential infections to other, possibly more vulnerable patients, in the Practice.

Missed Appointments!

May Bank Holidays

Please be aware that the surgery will be closed on the following Bank Holidays –

Monday 1st May – CLOSED

Monday 8th May – CLOSED

Monday 29th May – CLOSED

If you need to be seen or speak to someone urgently and cannot wait until the surgery re-opens on Tuesday 19th April then please call NHS 111


If you have a prescription due on a Bank Holiday, please make sure your order is with us 7 days before, to allow time for it to be processed

Lloyds Pharmacy in Sainsburys.

The Lloyds pharmacy located in Sainsburys Roundswell is ceasing trading at 7pm on Thursday 4th May. 

They have begun a comprehensive process of winding down activities.

If this is currently your nominated pharmacy then you will need to nominate another ASAP.

The Lloyds team are actively supporting patients to do so sooner rather than later.

Hello from Gozo

A beautiful new book has been launched, telling the story of a very special character who was a cherished member of the hospice care team and the local community. 

Gozo spent many years as a pet therapy dog at North Devon Hospice, visiting patients and families every week to bring happiness and smiles during the toughest times. He was beloved by all and it was sad when he died after a short illness earlier this year. 

But Gozo’s owner, Paul Jewels, has worked with an incredible local illustrator to create a stunning new book, which tells the tale of this gentle Maltese dog and the difference he made to other people.

All proceeds from the book will go directly to North Devon Hospice, helping the patients and families who Gozo so loved to comfort.

Further information and details on how to purchase can be found here.

Easter Hours

Thursday 6th April – 0830 – 1800

Friday 7th April -CLOSED

Saturday 8th April – CLOSED

Sunday 9th April -CLOSED

Monday 10th April – CLOSED

Tuesday 11th April – 0830 – 1800

If you need to be seen or speak to someone urgently and cannot wait until the surgery re-opens on Tuesday 19th April then please call NHS 111


If you require your prescription before the Easter Bank Holiday, please order no later than Monday 3rd April

Covid-19 Seasonal Booster

Currently the COVID-19 vaccine seasonal booster (autumn booster) is available to the following cohorts if it’s been at least 3 months (91 days) since your previous dose:

  • aged 65 or over
  • pregnant
  • aged 5 to 49 and at high risk due to a health condition
  • aged 5 to 49 and at high risk because of a weakened immune system
  • aged 5 to 49 and lives with someone who has a weakened immune system
  • aged 16 to 49 and a carer
  • living or working in a care home for older people
  • a frontline health and social care worker

Details of Covid-19 vaccination walk-in clinics are detailed below.

Alternatively, if you wish to attend the Barnstaple vaccination clinic or a pharmacy clinic then book via https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/ or by calling 119

Please note – Dates for the Tyrrell Hospital, Ilfracombe have changed from Fridays and are now running every Thursday up to and including 22nd Dec 2022